Cray Networks offers different support options to help you decide which best meets the needs of your business and budget.

Per Incident – Time and Materials

Many organizations don’t feel happy about committing to an annual contract, especially if their IT support requirements are small.  Cray Networks is happy to provide our expertise on an informal basis charged at an hourly rate.  Call today to schedule a service call.

Contracted Support

With our contracted support service, you will have scheduled services at a lower rate to decrease IT costs and increase efficiency.  Contracted support can include: installation and maintenance of desktop, server, printer and network equipment, installation of software, performing software/firmware updates, and/or troubleshooting problems you may be experiencing.  We are here to help you, give us call today and find out more about our contracted support service.

Pre-paid Services

This is the most flexible way to use Cray Networks services.  The customer buys a number of hours of our time, which can be applied to telephone, remote control or on-site support.  Contact us today for pricing.